This company is a leading global provider of end-to-end software and cloud technology solutions. With an IP and technology-driven services portfolio, it enables companies to holistically develop and implement their commercial, technology and digital transformation strategies. This is achieved by modernizing applications and migrate critical workloads on public clouds, while simultaneously managing and optimizing the related software and cloud assets and licensing.
As Inside Solution Advisor IBM/RedHat you will be part of the Enterprise Software Team responsible for IBM, Red Hat and Citrix related portfolio. We are part of the MultiVendor Business Unit which exists of 4 different Sales Teams, all with their own Vendor and Theme related Portfolio. All Themes and represented Vendors represent high-end technology solutions and Technology Market Leaders.
This role is the liaison between the dedicated sales team, customers, publishers, and distributor. Cooperating with our Business Development Managers, customers and suppliers/vendors, the Inside Solution Advisor will be able to guard and handle the customer (pre)sales cycle together with the Solution Advisor. When taking over this position you will have daily contact with customers and prospects, advise them about the latest developments. The main focus is on possible opportunities and upcoming contract renewals as well as positioning our Solution Advisors for more in-depth conversation about the specific specialism. Looking at all basic (proposal) request, you are qualifying the opportunity, add value and optimize the margin yourself, supported and consulted by the Solution Advisor as needed. This way you are the spider in the web for a sustainable relationship between your Team, our customers, the internal organization, and Vendor & Distributor.
The role
Responsible for informing/advising and positioning the Solution Advisors at customers:
- You work systematically to get in touch with customers and prospects as efficiently and effectively as possible
- You ask the right questions to the customer with the aim of positioning the Solution Advisor and making an appointment for the Solution Advisor with the customer.
- You work as a Team and offer support throughout the entire sales cycle
Responsible for managing renewals:
- You contact our customers in a timely and proactive manner to discuss the renewal.
- You discuss the current and desired situation and make an appointment for the Solution Advisor to discuss the desired situation with the customer.
- In collaboration with Sales and the Solution Advisor you make a proposal for a renewal; in certain situations you handle the renewal completely independently.
Responsible for operational support:
- You are responsible for operational support of your team / the teams of which you are part
- Maintain operational contacts with Vendors and Distributors
- You are the first point of contact for our internal organization regarding your theme or specialization
What we need to see from you
Qualifications
- At least first professional experience in (Inside IT) Sales
- Associate’s (HBO) degree or higher
- Excellent knowledge of the Dutch and English language, verbally and in writing
Knowledge, skills and abilities required
- Good social skills, conversational skills and relation management skills
- Good knowledge of the applicable specialism and aware of the current and future business goals in the market
- Knowledge of IBM/ RedHat Opensource portfolio, market and competition
- Applicable Sales and Technical certifications are an advantage
- Understanding of Solution Selling and Business Outcome
- Known with Business Development
- Experienced in outbound selling
- Able to talk value to middle management on business level
- Willing to learn and develop in a dynamic environment
What we have to offer
At this company we encourage autonomy and thinking outside the box – and we can’t wait to hear your new ideas!
Our people are our greatest asset, and we’ll go the extra mile to ensure you’re happy here. We want our people to be always their true authentic selves because that’s when real creativity happens.
You will find:
- A mentor who supports your successful start and is at your side with advice and action
- Flexible working with working hybrid possible
- A variety of training and development opportunities
- With our employee share and recommendation program, you benefit from our success.
- We trust you – our working hours are flexible and are not recorded!
- No dress code – wear what you feel comfortable in! Just in customer contact some adaptations are useful